Frequently Asked Questions


Q. When is the library open?
For business hours for the York County Library and its branches, please see the Hours and Locations page.


Q. How do I get a library card?
You may apply for a library card at any branch in the York County Library system by completing an application and presenting it with identification that contains proof of a current address. Adults and children are eligible for library cards. Please read the Library Card Policy for more details.


Q. How many items may I check out on my library card at one time?
Borrower privileges may vary depending on what type of card you have. See the Library Card Policy section for more.


Q. May I request a specific book, video, DVD, audio book, or other item from the library?
If you have a current York County Library card, you may request a specific item by visiting or calling your local library branch, or using York County Library's online catalog.


Q. If my local branch does not own a specific book, is there any way to borrow it from another library?
You may check out and request items from any branch in the York County Library and have it sent to the branch of your choice through the library's courier service. York County Library also has Interlibrary Loan privileges through the South Carolina State Library and Solinet so that items may be borrowed from the State Library collection as well as many other libraries across the country.


Q. Does the York County Library have Internet access?
Yes. York County Library has 28 Internet-accessible computers at the Main Library in Rock Hill, 6 at Clover Public Library, 18 at Fort Mill Public Library, 4 at Lake Wylie Public Library, and 16 at York Public Library. Some of these computers may be designated for specific uses such as for children, reference only, or genealogy research. See the locations page for details.


Q. How do I get to use the computers with Internet access?
You must sign the York County Library Computer Use Agreement to be able to use computers with Internet access. Visit one of the Technology Centers located at the Main Library Branch in Rock Hill or the Fort Mill Library, or the circulation desk at any branch. See York County Library's Computer Use Policy (requires Adobe Acrobat Reader) for more information.


Q. Can the library help me learn to use a computer?
The library offers a number of computer classes at the Technology Center throughout the year. Check the Events Calendar to see a list of classes currently being offered.


Q. When is the Technology Center open?
The Technology Center in Rock Hill is open:
Monday - Thursday: 9:10 a.m. - 7:50 p.m.
Friday - Saturday: 9:10 a.m. - 5:50 p.m.
Sunday (September - May): 2:10 - 5:50 p.m.

Fort Mill Public Library's Technology Center is open:
Monday - Thursday: 10 a.m. - 6:45 p.m.
Friday: 10 a.m. - 5:45 p.m.
Saturday: 10 a.m. - 5:45 p.m.

For more information, see the Technology Center page.


Q. Does the Library have a copier?
The library has copiers available for public use at each branch. At the Main Library, a copier is located both in the Children's Department on the first floor and the Reference Department on the second floor. Copies are 15¢ per page. The library does not have a color copier.


Q. Can I fax items from the library?
The library does not offer fax services to the public.


Q. Does the library have a scanner?
The library does not have a scanner available for public use.


Q. Does the library have a color printer?
The library has color printers available for public use in the technology centers. There is a charge of 15¢ per page for black and white prints and 25¢ per page for color prints.


Q. What is the Applause Award?
Applause Awards are given monthly to library employees who went above and beyond their duties to assist a patron or co-worker. To nominate an employee, fill out a nomination form, which a staff committee will review to choose an Employee of the Month and an Employee of the Year.


Q. Can I donate books to the library?
Yes. Book donations can be used in several ways and York County Library reserves the right to make the decision on how to use donated materials.

  • Copies of currently popular titles in very good condition may be added to our collection
  • Materials may be placed in Friends of the Library book sales
  • Materials in ragged or moldy condition or that are otherwise inappropriate for the collection may be recycled or discarded.

Q. How do I donate books to the library?
Book donations are accepted at all libraries in the system. If you have a large quantity of books please call (803) 981-5837 prior to delivery for help in getting books unloaded. Large donations may need to be delivered to the York County Library in Rock Hill.


Q. May I make a monetary donation to the York County Library?
Monetary donations, in the form of memorials or bequests, may be made to York County Library. Please see the donations page or contact the Community Relations department at (803) 981-5837 for more information.