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Faxing

Need a fax machine to send your faxes? The Library’s FaxScan24 service provides our patrons with the convenience of easily faxing worldwide. It’s fast, secure, reliable, and affordable to use! 

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The fax machine is self-serve and costs $1.75 for the first page and $1.00 for each additional page for faxes within the United States, Canada, and Caribbean. Pay for your faxes directly at the kiosk using your VISA, MasterCard, AMEX, or Discover credit/debit card. No cash can be accepted. The machine accepts credit/debit cards only. 

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Confirmations of faxes sent are provided by text or by calling the FaxScan24 toll-free number at 1-800-468-2748. You can also check the status of your fax online.

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York County Library FaxScan24 Self-Service FAQ

 

What is FaxScan24?

  • The library’s FaxScan24 service provides our patrons with the convenience of easily faxing worldwide using our FaxScan24 Self-Service Kiosks. It’s fast, secure, reliable, and affordable to use!

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How do I send a fax?

  • Stack up to 20 pages in the paper feed tray. Additional pages may be added as your document is being sent.

  • Lift the handset, then simply listen and follow the voice instructions.

 

Can the kiosks receive faxes?

  • No. These devices and the library are unable to receive FaxScan24 faxes.

 

How much does the library charge for fax services?

  • U.S., Canada, Caribbean: $1.75 for the first page; $1.00 each additional page.

  • International: $3.95 for the first page; $3.45 each additional page.

 

How do I pay for a fax?

  • Pay for your faxes directly at the kiosk using your VISA, MasterCard, AMEX, or Discover credit/debit card. No cash can be accepted.

 

Will I receive a confirmation receipt?

  • There is no confirmation receipt. Fax status is available at faxscan24.com.

 

Will I be charged for a failed fax?

  • No

 

What are the hours of operation for the fax kiosks?

  • Kiosks are available during the library’s regular operating hours but will be shut down each evening, 30 minutes prior to closing.

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Who can I contact if I need help sending a fax?

  • If you have more questions or need further assistance, please call the customer service toll-free number posted on the kiosk.

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